UPDATED January 22, 2021 We understand that due to travel restrictions, and health concerns, holidays may be compromised or cancelled for reasons outside of our guests’ control.
If you are a long time guest and must cancel your booking due to a COVID-19 related health issue or restriction, we will release the cottage for this year only. We reserve the right to fill the reservation for a cancelled cottage. If booked before March 1st, you will keep your right to reconfirm the same cottage and time for next year. The booking to a new family for this summer will only hold for the current year 2021.
If you are cancelling due to comfort level, then our current 90 days weekly and 30 days daily policy stands. This does not apply to families who must cancel due to a positive COVID-19 test or someone in their circle having tested positive for COVID-19.
For new guests from last year, please contact us before the March 1st deadline if you are interested in returning this year, we will do our best to look after you. These policies may change at any time, so to ensure you have the most up to date information please check out our Facebook page and this website.
UPDATED June 11, 2020
YOUR CLEARVIEW FAMILY WELCOMES YOU! It is with great anticipation and excitement Clearview will be opening June 19th. Although things may look a little different, please know, the cottage, the lake, the sunrises and sunsets are still as beautiful as ever. We are doing our best to provide you with the Clearview experience you have all come to love and enjoy. Our number one priority is the health and well being of our staff and guests. We anticipate our list of available activities growing as restrictions are eased. Please watch this page for updates or changes.
KEY MEASURES IN PLACE:
Social distancing required for all staff and guests at all times
Frequent disinfecting of all high touch areas
Hand sanitizer stations at key traffic areas and entrances
Social distancing and hygiene reminders will be posted throughout key areas and included in guest information
Store will be open, with reduced capacity and front door entry only
Some outdoor facilities/equipment that are either still prohibited or impossible to maintain social distancing or continual disinfecting will not initially be available
One time payment at the end of the week through contactless process will occur; bills will be dropped at cottage or emailed, no office meetings will take place
All of our staff members have been briefed on these new protocols and are committed to ensuring that they are strictly followed.
WHAT TO BRING:
Personal supply of hand sanitizer or wipes
Your own face masks or other PPE if using them
Beach, bathroom and kitchen towels
Personal life jackets if you have them
Your favourite board games, card, books and beach toys! (Clearview will not be lending these items since they cannot be effectively sanitized)
RECREATION EXPERIENCE AND AVAILABLE ACTIVITIES:
Waivers will be signed before arriving for your stay on the property
Sanitization measures, reduced capacity and/or staggered times for different activities
Recreation equipment will be kept at the store and signed out, it will be sanitized between each guest
Waterfront & Beach – beach chairs will be placed for social distancing
Canoes, Kayaks, Stand-up Paddle Boards, Paddle Boats, as well, we have added additional watercraft to our fleet for your enjoyment
Motorized Water Sports – Waterskiing, Zup boarding, Knee boarding and Tubing; by appointment with single family units
ACTIVITIES EXPECTED TO BE AVAILABLE: Availability of activities and facilities is based on provincial restrictions and public health regulations in place and may be subject to change or be adjusted to meet these guidelines. We are working diligently to define standards that will allow these to become available.
Water park; however, we have added new water toys to our fleet for your enjoyment
DAY VISITORS As those of you who know us, are aware, we encourage the sharing of time spent with family and friends. We are looking forward to seeing everyone again and meeting some new guests too. This year, however at this point in time, in order to limit the number of people on the property, as well as to minimize contact with equipment, we will not be able to accommodate day visitors.
UPDATE June 5, 2020
Great news! We will be open for the 2020 summer season. Next week we will post an update with more details on dates and policies. Please understand that these policies may change as new updates from the province and our local public health unit are announced. We are excited to share the lake with all of you again this summer, and will do our best to provide everyone with a memorable cottage experience. Get that summer gear ready!
POSTED April, 2020
We are in constant communication with the tourism industry and partners to discuss the best way to serve you, our guests.
We are keeping up to date with guidelines from the Public Health Agency of Canada, Ministry of Health, Public Health Ontario, and other local health care providers to monitor the risk and take protective actions in response to COVID-19.
We care deeply for our Clearview family. Our main priority is to protect the health and safety of our staff and guests. To protect those we care about, we will be unable to open the doors of Clearview for our original opening date of May 8, 2020.
We have created new policies for the 2020 season in response to the COVID-19 Pandemic. Our opening date and these policies may change as we monitor the situation. We hope to communicate more positive news in the days/weeks ahead.
Deposits: Due to uncertainty of when we will open we will be waiving our standard 90 day cancellation policy. We will continue to hold all cottages and deposits with the hope that we will all be able to enjoy our time together this season. If we are unable to continue accommodating guests this year, we will refund your deposits at that time.
Bookings: Our current policy stands. Anyone who has booked a cottage this year is guaranteed the same cottage for the same time period next year; as long as a confirmation request is made before March 1 of that year.
We understand that due to travel restrictions, holidays may be comprised or cancelled for reasons outside of our guests’ control. If you must cancel your booking due to a COVID-19 related health issue or restrictions, we will release the cottage for this year only. You will keep your right to reconfirm the same cottage and time for next year.
We have decided to alter our usual policy for the year 2020, to accommodate the loyalty and relationships of our long time guests. If a cancellation occurs due to COVID-19, we reserve the right to take a new booking to fill the reservation for a cancelled cottage. However, if you currently have a cottage booked for 2020 and are forced to cancel due to COVID-19, and your usual cottage is booked to a new family this year, we will hold your original booking for reconfirmation for the year 2021. The reservation for this summer will only hold for the current year 2020.
For example: A guest (Family Historical) has booked a cottage for summer 2020, but is forced to cancel. The cottage is then rebooked to a new family (Family New) for this summer. During the booking period of 2021 Family Historical still has the first opportunity to reconfirm their original booking from 2020 (that they were forced to cancel) by March 1, 2021.
If the resort is closed during the time of your intended stay with us, your original booking will be maintained for reconfirmation in the year 2021. In addition, we will work to move your reservation to a later date this year in order to best serve you. If you move to a later date this year in 2020, we will still hold your original booking dates for next year in 2021, if you wish to resume that time period.
We understand this a difficult situation for everyone, please know we care and look forward to seeing you all again.
Stay safe Clearview Family!
Call to Book Your GetAway Now 705-652-3542
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